Supportive Operations Administrator with over 15 years of administrative experience, both as a leader and executive support, proudly offering leadership, coaching, and strategic problem solving. I have enhanced my leadership abilities and cultivated a reputation as a major contributor through critical thinking and team-building. I am a collaborative team player who is always searching for opportunities to impart valuable insights. With these qualities, I am able to facilitate positive change and impacting outcomes.
|Last Resume Update||December 22, 2020|
Leading strategic initiatives, including organizational alignment, creating a leadership development program, developed company intranet, managed operational projects with impacts to 5 internal departments, and restructuring internal communication protocol.
Training & Development Coordinator / Safety Administrator - Operations Support
Member of the corporate strategy team with a focus on employee retention, onboarding, team process improvement.
Corporate coach and mentor to over 50 employees.
Management of corporate year end coaching program for over 200 employees, including identifying educational needs and bringing those to the employees to improve performance and career advancement. Streamlined the program from a 4 month process to 6 weeks.
Reporting monthly and quarterly KPI's as they relate to training (staff of over 400 employees).
Implemented training programs that offered 2-3 new trainings each month.
Collaboration with 7 executive and 8 senior level managers to increase team productivity.
Developed over 5 employee experience programs to increase retention.
Provide backup support to the HR manager.
Created the first employee network focused on the attraction and retention of talent, lead by women in our organization.
Managed the administrative workload for the Safety department, which included support of the Safety Director/Owner, and Field Safety Manager.
Proactively identified and solved complex problems related to employee training, management and business direction.
Redesigned corporate onboarding program to allow for a more efficient method of introduction to the company. Worked with over 20 managers to facilitate onboarding.
Corporate program auditor on 6 projects.
Managed 3rd party claims between the public and the construction team.
KPI tracking for both site management and corporate safety team.
Tracking and scheduling of training requirements for over 500 employees.
Direct support to the Corporate Safety Director, multiple site Safety Managers, and Field Safety staff simultaneously.
Worked with project teams to create, implement, and maintain their site safety plans in accordance with the corporate safety policy.
Assist the safety team during investigations.
Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Massage therapy program.