Service Technician Manager – ST046

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Express is currently recruiting for a Service Technician Manager for a local Mukilteo business. This is a direct-hire position and starts right away. Some of the basic responsibilities will include working with all aspects of the Service department to ensure all vehicles are completed on time and meet or exceed quality standard expectations, supervising technicians, performing technical and administrative work, and more.

Service Technician Manager
Location: Mukilteo
Pay: Earn up to $85,000 per year, depending upon experience. The pay increases after the probationary period and is contingent upon attendance and performance.
Schedule: Monday-Friday: 7:00am-4:00pm; schedule subject to change.

What you get to do:
-Supervision of technicians
-Daily review of technician assignments and progress
-Monitor Technician’s efficiencies
-Work with Service Writers to update vehicle status in real-time
-Review complete repair orders for accuracy (parts, hours, etc.)
-Coordinate vehicle deliveries with the Service Writers
-Work with Quality Control Technicians to ensure all vehicles are completed to meet company standards
-Work with all aspects of the service department and attend all production meetings
-Work with the Operations Manager to review staffing levels and assist with the hiring process for new technicians
-Inspect shop equipment and work with Operations Manager to ensure all necessary tools and equipment are available to technicians
-Assist Operations Manager and Service Writers when necessary to ensure all parts have arrived before the vehicle is in production
-Assist Service Writers with retail quotes as necessary
-Perform random and scheduled quality control inspections to ensure all work meets or exceeds our quality standards
-Provide technical assistance to technicians as necessary
-Work with Service Writers and Operations Manager to ensure all vehicles are delivered on time
-Provide technical assistance to Customer Service and Warranty departments as necessary
-Other duties as assigned

What you need to be successful:
- High school diploma or equivalent
-Maintenance management experience
-Valid driver’s license
-Have a minimum of five years experience in fleet maintenance management
-Have a minimum of five years of supervisory experience
-Strong working knowledge of computers and computerized maintenance management and inventory control systems
-Excellent customer service abilities
-Ability to communicate effectively on the telephone, in person, and in written correspondence
-Flexibility and capacity to manage many responsibilities simultaneously
-Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
-Ability to work well in a team setting
-Comprehensive knowledge of the principles and practices of automotive repair shop management
-Comprehensive technical knowledge of the characteristics and maintenance needs of a wide variety of transit and mechanical equipment
-Comprehensive knowledge of the hazards and safety precautions of shop operations
-Comprehensive knowledge of business practices applicable to garage management and the ability to perform all duties of subordinates
-Ability to push, pull or lift up to 50 pounds
-Have the capability to travel as needed
-Have the ability to board vehicles, and inspect under vehicles if necessary

What’s in it for you:
Once hired on, you will be eligible for the following benefits:
-Medical, Dental, and vision benefits for self and dependents
-401(k) plan
-Company Paid Life Insurance/AD&D Insurance of $15,000.00 at no cost to you
-Additional Life Insurance and AD&D Insurance
-Short and Long Term Disability Insurance
-Competitive Wages
-Company provided cell phones for applicable positions
-Paid Time Off (PTO)
-Paid Sick Leave
-Employee Discounts through insurance websites (amusement parks, gym memberships etc.)
-Reimbursement for specific technical certifications
-Opportunity for Growth
-Holiday Pay

Does this sound like the position for you? Apply today! We are open 8:00am-5:00pm Monday - Friday.

For confidential consideration, we offer several ways to apply: (Choose what works best for you)
*Send your resume to
*Complete an online application on our website
*Call/text our office at 425-339-8400

Ask how you can earn a $75.00 referral bonus! 
We are looking for employee referrals. Keep Express in mind if you know anyone who is looking for work!

About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and as a job seeker, you'll never pay a fee for our services and support. Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial and Professional positions. In 2019 we put over 4200 people to work in the Snohomish County Washington area. Let us help you today! Come meet our staff! We would love to sit down with you to help you determine your next career opportunity!

What are the benefits of being an Express Associate and working with our local office?

  • Friendly staff of 10 with 25+ years of Staffing experience
  • Locally owned office that is very invested in putting people to work in our community
  • We are self-insured, so LESS comes out of your paycheck with the employee Workers Compensation portion of your taxes
  • Medical Plan-Several plans to choose from
  • Dental Plan
  • Holiday Pay (6 Days Observed)
  • 401(K) Retirement Savings Plan
  • Vision/Eyewear Plan
  • Life Insurance
  • Short-Term Disability
  • Referral Bonuses-unlimited bonuses are available!

We look forward to partnering with you today!

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Mukilteo Full-time
Snohomish County Only This job is either located or can be performed in Snohomish County
Yearly Salary $75,000 - $84,999
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