Service Technician Manager – ST046

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Express is currently recruiting for a Service Technician Manager for a local Mukilteo business. This is a direct-hire position and starts right away. Some of the basic responsibilities will include working with all aspects of the Service department to ensure all vehicles are completed on time and meet or exceed quality standard expectations, supervising technicians, performing technical and administrative work, and more.

Service Technician Manager
Location: Mukilteo
Pay: Earn up to $85,000 per year, depending upon experience. The pay increases after the probationary period and is contingent upon work ethic and performance.
Schedule: Monday-Friday: 7:00am-4:00pm; schedule subject to change.

Responsibilities include, but are not limited to:
-Supervision of technicians
-Daily review of technician assignments and progress
-Monitor Technician’s efficiencies
-Work with Service Writers to update vehicle status in real-time
-Board vehicles, and inspect under vehicles if necessary
-Review complete repair orders for accuracy (parts, hours, etc.)
-Coordinate vehicle deliveries with the Service Writers
-Work with Quality Control Technicians to ensure all vehicles are completed to meet
Company standards
-Work with all aspects of the service department and attend all production meetings
-Work with the Operations Manager to review staffing levels and assist with the hiring process for new technicians
-Inspect shop equipment and work with the Operations Manager to ensure all necessary tools and equipment are available to technicians
-Assist Operations Manager and Service Writers when necessary to ensure all parts have arrived before the vehicle is in production
-Assist Service Writers with retail quotes as necessary
-Perform random and scheduled quality control inspections to ensure all work meets or exceeds our quality standards
-Provide technical assistance to technicians as necessary
-Work with Service Writers and Operations Manager to ensure all vehicles are delivered on time
-Provide technical assistance to Customer Service and Warranty departments as necessary
-Other duties as assigned

How to be successful:
-High school diploma or equivalent
-Maintenance management experience
-Have a minimum of five years experience in fleet maintenance management
-Have a minimum of five years of supervisory experience
-Strong working knowledge of computers and computerized maintenance management and inventory control systems
-Excellent customer service abilities
-Communicate effectively on the telephone, in person, and in written correspondence
-Flexibility and capacity to manage many responsibilities simultaneously
-Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately
-Work well in a team setting
-Comprehensive knowledge of the principles and practices of automotive repair shop management
-Comprehensive technical knowledge of the characteristics and maintenance needs of a wide variety of transit and mechanical equipment
-Comprehensive knowledge of the hazards and safety precautions of shop operations
-Comprehensive knowledge of business practices applicable to garage management and the ability to perform all duties of subordinates
-Push, pull or lift up to 50 pounds
-Flexible to travel as needed
-Board vehicles, and inspect under vehicles if necessary

Benefits, Perks, and more:
-Medical, Dental, and vision benefits for self and dependents
-401(k) plan
-Company Paid Life Insurance/AD&D Insurance of $15,000.00 at no cost to you
-Additional Life Insurance and AD&D Insurance
-Short and Long Term Disability Insurance
-Competitive Wages
-Company provided cell phones for applicable positions
-Paid Time Off (PTO)
-Paid Sick Leave
-Employee Discounts through insurance websites (amusement parks, gym memberships, etc.)
-Reimbursement for specific technical certifications
-Opportunity for Growth
-Holiday Pay
-Employee Discounts through insurance websites (amusement parks, gym memberships, etc.)
-Reimbursement for specific technical certifications
-Opportunity for Growth
-Holiday Pay

Interested? Apply today.  We are open Monday-Friday: 8:00am-5:00pm

For confidential consideration, we offer several ways to apply:
*Send your resume to
*Call/text our office at 425-339-8400 (Due to the current COVID restrictions we are doing phone or video interviews at this time)
*Apply online at:
*Click the link to schedule a 15-minute consultation with our recruiter:

Ask about our referral bonus program! 
In the month of April, we are offering a $100.00 referral bonus for every successful referral sent and there is NO limit to the number of referrals you can submit! Keep Express in mind for anyone who is looking for work!

About Express Employment Professionals:
Express is known for being able to help find the type of job that is a perfect fit for employment goals, needs, and abilities, and we never charge a fee for our services and support. This is a FREE service for all job seekers! Express has a wide range of jobs that meet employment goals including Administrative, Commercial and Professional positions. In 2020 we put over 4200 people to work in Snohomish County!

Benefits Available to Eligible Express Associates:
*Medical Plan
*Dental Plan
*Holiday Pay (6 Days Observed)
*401(K) Retirement Savings Plan
*Vision/Eyewear Plan
*Life Insurance
*Scholarship Program
*Short-Term Disability
*Referral Bonuses

Want to know about other opportunities we have available?

For a complete list of all open positions:
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Mukilteo Full-time
Snohomish County Only This job is either located or can be performed in Snohomish County
Yearly Salary $75,000 - $84,999
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