RS: Assistant Manager, Residential Program

at (Village Community Services)
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VILLAGE COMMUNITY SERVICES is currently hiring for ASSISTANT MANAGER for the Stanwood Area to assist clients with disabilities live independently in their homes.

Summary: Assists the Residential Program Manager in most aspects of program management; provides assistance, support, and training to Residential Supported Living Specialists to ensure complete and quality services are being provided to participants. Works directly with participants providing support and training in the activities of daily living as guided by each client’s individual service plan (personal, medical, positive behavioral support, financial, etc.)

We are looking for people who are passionate about inspiring and encouraging adults with disabilities to reach their full potential and to provide quality daily support to help them achieve their goals. Duties include assistance with meal preparation, housekeeping, laundry, shopping, personal hygiene, home and community activities, medications and other health needs and physical assistance with tasks or transfers.

This is a non-exempt position, requiring contribution to SEIU, Local 925.

Qualifications, Education, Experience:

Upon hire, the Assistant Residential Program Manager must have high school diploma or equivalent education, and two years experience working with individuals with disabilities. Associate’s or Bachelor’s degree in relevant field of study is preferred. Must have a current Washington State driver’s license with a good driving record and must pass a background check and read, understand and agree to abide by Village Community Services’ Policies and Procedures.

The Assistant Program Manager must be capable of relating to individuals with disabilities in a respectful adult manner, be able to use good judgment, and be a positive role model and representative of the agency. Assistant Program Managers must also possess a mature, flexible and patient personality when working with clients and support staff.

Must complete the required 75 hours of training within 120 days of hire. This includes 5 hours of Agency Orientation & Safety Training, 30 hours of Peer Coaching, and the 40-hour training in Supporting Individuals with Disabilities in Community Residential Settings. Must also obtain First Aid, CPR & Bloodborne Pathogens certifications.

Description of Essential Qualifications and Duties:

Program Management and Leadership

  • Must display sound judgement and the ability to problem solve and support clients and Residential Support Services staff
  • Well informed of participant learning and communication styles, personal goals, lifestyle preferences, behavioral, medical, health, and safety needs
  • Show competency in verbal, reading and writing skills and be able to communicate effectively with team members, community persons, families, DDA representatives, vocational providers, and other agencies involved in the provision of services to VCS’s Residential clients
  • Understand and follow incident and mandatory reporting requirements
  • Serve as a mentor and peer coach to Residential Support Specialist personnel
  • Provide direct service to Residential clients
  • Assist with Residential program site management as delegated by the Residential Program Site Manager. Examples of assistant program manager duties are:
  • Coordination and recording of staff and client meetings
  • Act as a liaison for information from management to support staff and vice versa
  • Development of staff schedules
  • Development and implementation of client behavioral, medical, and other service plans
  • Weekly reconciliation of client personal financial records and petty cash funds
  • Scheduling of staff as needed to cover shortages, absences, and paid time off.
  • Ensure positive landlord relations by following all lease agreements
  • Inventory and purchasing of needed program supplies
  • Ensure that fire drills and safety checklists are documented on a monthly basis
  • Ensure Consent and Release of Information forms are completed on a yearly basis.
  • Ensure all financial, medical, positive behavioral support, and individual service plans are current and being followed
  • Scheduling and monitoring of staff assignments related to client activities of daily living
  • Ensure the participant’s homes are clean, safe, and well maintained.
  • Monitor staff time and attendance record keeping for accuracy and timeliness
  • Participate in individual service planning, staff meetings, trainings and conferences
  • Perform other duties and special assignments as directed by the Program Site Manager.

Activities of Daily Living

  • Assure a safe and healthy living environment that a) supports positive behavior b) encourages client success in the pursuit of their values, goals, and relationships c) prevents loss of functioning, and ultimately, d) the achievement of their personal potential at home, work, and in community life
  • Adhere to the government statutes, policies, and Residential values delineated by the Division of Developmental Disabilities
  • Provide support and trainings as needed to the participants in daily living skills
  • Provide needed support to participants to access the community
  • Document and report any changes in the participant’s mental, physical or emotional behavior to the Program Manager
  • Safeguard confidentiality of participant records and information
  • Accompany and provide the support and training needed to the participants while shopping, during medical appointment and participating in community functions or leisure activities.

Job Type: Full-time

Pay: $17.00 - $20.75 per hour

3210 Smokey Point Drive Suite 200, Arlington Full-time
Snohomish County Only This job is either located or can be performed in Snohomish County
Hourly Wage $15 - $20
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