Program Manager for Residential Services

at (Village Community Services)
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Job Description

Position Summary

The Residential Program Manager serves as program leader, and is responsible for program planning, budgeting, staffing, staff evaluations, scheduling, and for direct supervision of all Residential staff personnel. He/she ensures that all actions associated with the program comply with established agency policies and procedures, and are consistent with all provisions and regulations of state, county and local regulatory agencies.

Qualifications, Education, Experience:

  • Bachelor’s degree preferred.
  • Must have experience in management of a residential support program or similar social service agency program.
  • Previous experience should include: staff management, program development, working knowledge of behavioral intervention and management techniques, independent living skills, parent and community relations, policy administration, experience in working with unions, and familiarity with WACS relating to residential services.
  • Must possess a Washington state driver’s license with acceptable driving record.
  • Provide proof of personal vehicle insurance with required limits.
  • Ability to pass a background clearance.

Essential Functions:

  • Provide for client intake and assessment, development of Person Centered Plans (PCP’S), and exit plans.
  • Ensures the health and safety of all participants.
  • Ensures that teaching, training, and support services are available to participants as required by individual service plans.
  • Ensures participants have access and assistance with nutritional meals, health care, transportation needs, clothing and hygiene needs, medication, family involvement and recognition, financial needs, and community involvement.
  • Maintains active contact and open communications with parents, family members and guardians of participants.
  • Participates as needed with Administration and the Board of Directors in formulation, evaluation, and/or revision of program policy and procedures.
  • Develops and administers operational procedures to achieve residential program goals in compliance with all relevant regulatory codes, by WACS, union contract and licensing and to achieve optimal safety, efficiency and economy of operation.
  • Assists with preparation of program budget, including awareness of residential financial matters such as cash flow, receivables, expenses, account balances, etc.
  • Approves staff time sheets, ensuring all information is complete and accurate.
  • Provides appropriate opportunities for staff development and training.
  • Provides for hiring, training, supervising, evaluating and providing all necessary reports and documentation to Administration if staff disciplinary action or termination is required.
  • Participates in the investigation of all accidents, injuries, allegations of abuse, misconduct, mistreatment, or discrimination incurred or committed by residential staff or participants. Prepares or oversees preparation of accurate incident report documentation, and notifies appropriate individuals/agencies within required time frames.
  • Ensures all reporting requirements for state and county contracts are met in a timely manner, and that all permits, licenses, health and safety codes, waivers, check requests, are submitted appropriately.
  • Provides for maintenance of residential homes, vehicles and other equipment.
  • Serves as employer representative on safety committee and labor/management committee, if needed.
  • Represent the residential program to state and county offices, supporting organizations, corporations, community groups and volunteers.

Village Community Services is a mission-driven non-profit organization committed to making a difference in the lives of individuals with disabilities. We have been providing quality residential support and vocational services to adults with disabilities for more than 50 years. Our service area encompasses Snohomish, Island, and Skagit counties.

Our support services and advocacy help individuals with disabilities to achieve integration and full participation in their communities. We offer individualized supports that enable our program participants to achieve their right to belong, to be valued, to participate, to make informed choices and to make meaningful contributions.

Please submit cover letter and resume for consideration.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

3210 Smokey Point Drive Suite 200, Arlington Full-time
Snohomish County Only This job is either located or can be performed in Snohomish County
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