Program Coordinator – Northshore Hub

at (Eastside Baby Corner)
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Description

Our Work: 

For 31 years, EBC-Eastside Baby Corner has been helping kids reach their full potential tomorrow by meeting basic needs today. EBC works to reduce community, income and society inequities and increase well-being for children by providing essential items needed for safe, healthy, physical, cognitive and emotional development.

We do this by delivering tangible items to children ages 0 through 12 living in poverty or crisis quickly and effectively through a 50+ partner network. EBC distributes goods through health and human service organizations, early learning centers, food banks and school districts to quickly support caregivers in times of need and effectively get children what they need so they can grow, learn, play and thrive. We envision a world where all children are healthy, happy and prepared to build their own futures.

 Job Summary:  

We are looking for a dedicated, high energy, self-motivated individual with strong interpersonal skills and a passion for the EBC mission. The Northshore Program Coordinator position is a leadership position that will involve a broad range of tasks, including community engagement, volunteer management, order fulfillment, on-site and off-site event support, community outreach, and administrative meetings and support.  Dynamic communication skills, the ability to adapt quickly, and a sense of humor are required. Hours will vary; with regular hours Monday through Thursday in coordination with supervisor located offsite.  Schedule must be flexible.

Job Responsibilities:

Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  Percentage of time is an estimate and may vary. Facility & Inventory Supervision 40%:

  • Supervise daily operations of the EBC - Northshore hub including the front desk, inventory management, and weekly order processing and distribution.
  • Manage order fulfilment and the distribution of inventory of children’s goods.
  • Supervise donation intake and Provider order pick-ups.

 

Volunteer Coordination & Management 30%: 

  • Provide volunteer supervision, risk management and safety for all hub operations.  Ensure that the volunteer “experience” is educational, productive, and rewarding.
  • Recruit community volunteers and foster volunteer relationships through engagement, communication, and a high level of customer service to increase volunteer level of commitment.
  • Ensuring positive experience for volunteering groups and individuals, including post-volunteering follow up.
  • Attending volunteer recruiting events at businesses, schools, or community organizations.

Customer Service 10%: 

  • Serve as Northshore representative of EBC, providing excellent customer service for volunteers, donors, and the general public face-to-face, on the phone, and e-mail.
  • Foster Provider relationships through education, communication, and a high level of customer service.
  • Follow all organization accounting and acknowledgment procedures regarding accepting of monetary and in-kind donations and other administrative duties.
  • Property management & landlord relations as needed.

Planning/Budgeting 5%:

  • Assist in projecting ordering needs and participate in annual budgeting process.

Community Relations 15%:

  • Provide regional leadership through community engagement, volunteer recruitment, coordinating donated goods, hosting collection drives or “3rd Party” events, informing community stakeholders about EBC, and assist with solicitation of financial contributions.
  • Respond to inquiries about drives or events and/or initiate collection drives/events.  Work in tandem with the Central Hub Development staff on procedures and support.
  • Coordinate with Senior Manager of Programs, core volunteers to identify most needed items, cycles of needed items, types of drives to necessary to meet those needs and intake of goods.
  • Research and identify potential groups/individuals to conduct drives. Work in tandem with the Central Hub Development staff recruiting and supporting groups.
  • Representing EBC at human service meetings or organizations as possible and appropriate.  Such as United Way of Snohomish County, etc.
  • Representing EBC as a speaker or presenter for businesses, community or faith based organizations.
  • Organizing appearance and the staffing of booths at fairs, community events, etc.
  • Communication about EBC  - Northshore.  Working with Central Hub Development staff, this may include providing content for social media; media interviews; videos, etc.
  • Other duties as assigned.
6524 NE 181st Street Suite 6, Kenmore Part-time
Other
Snohomish County Only This job is either located or can be performed in Snohomish County
Hourly Wage $20 - $25
Estimated Start Date 2021/11/29
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