First Financial Northwest Bank continually strives to recruit the most talented, motivated employees in their respective fields. By providing interesting work, opportunities for personal and professional growth, plus an environment that values teamwork and work-life balance, we are able to attract and retain outstanding individuals. We pride ourselves on providing excellent benefits, competitive salaries and the opportunity for participation in the company's long-term success.

Bring your expertise and enthusiasm to a company that's eager to put your talents to use.

Personal Banking Consultant

Position Purpose:  Our Personal Banking Consultant is an integral part of our team; they will use industry experience and a strong understanding of financial products to provide customers with an unparalleled experience. This isn’t your average banker, we do it all; from running a basic transaction, to taking a loan application, or discussing long-term financial needs, our top-notch bankers offer a depth of knowledge that separates us from our peers.

Are you a customer service driven team-player that loves sales?  If you like helping customers meet their financial goals and have a track record of success, we want to talk to you! 

Primary Responsibilities

• Provide excellent friendly customer service.
• Communicate with clients to uncover unmentioned financial needs the client may not realize their bank can solve.
• Build a rapport with clients; discuss and summarize any financial needs or opportunities – present and sell recommended products and services.
• Maintain and service a book of clients by proactively contacting them via phone and e-mail.
• Process daily transactions and run a cash drawer while conducting cross-sells to create new business and extra services.
• Be an innovative member of the team that is self-driven and is eager to contribute to the long-term success of FFNWB.
• Ability to multitask in a fast-paced environment and take on other duties as assigned.

Desired Experience

• Preferred 3-5 years in banking / financial services industry.
• Ability to engage with customers, begin a conversation, build rapport, and handle objections; comfortable asking customers about their personal finances.
• Ability to work independently and as part of a team.
• Ability to multitask in a fast-paced environment and take on other duties as assigned.

Preferred Education/Training

• Associates Degree or better
• NMLS certified

For over 95 years, we have built our reputation as a provider of financial solutions, a concierge of professional connections, and a partner in community service. Be a part of the next generation of First Financial Northwest Bank and join the excitement!

First Financial Northwest Bank (FFNWB) is proud to be an Equal Opportunity Employer. FFNWB does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.