Permit Supervisor

at (City of Lake Stevens)
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**This position is open until filled. To be considered in the first review of applications you must apply by April 21, 2021**

About City of Lake Stevens

Lake Stevens is a vibrant and growing community - the second fastest-growing city in Snohomish County - with a population of over 35,000 and plans for annexation in early 2021, which would make us the 4th largest city in the county.

Lake Stevens is generally a residential community with access to numerous commercial, retail and recreational opportunities. Of course, the crown jewel of the community is the lake itself, which boasts some of the greatest water recreational opportunities in the county. Lake Stevens is also uniquely situated, being close to the lake, ocean, and Cascade mountains, to take advantage of many outdoor activities. The Lake Stevens Schools are excellent and coupled with a city priority of parks and increased walkability, makes Lake Stevens an ideal place to raise a family.

The City of Lake Stevens operates under the mayor-council system. The city’s motto, “One Community Around the Lake”, embodies our quality of life, top-ranked school district, and the City Council’s commitment to providing excellent services and amenities for its residents.

Why City of Lake Stevens?

  • Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
  • Flexible Work Schedules – The city offers a variety of work schedules to include potential hybrid/remote work dependent on meeting business necessities and supervisor approval.
  • Plan For Your Future – The City of Lake Stevens offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to our Benefits page for more information.

Under general supervision, the Permit Supervisor supervises staff in the processing of land use and building permit applications, monitors application processes, coordinates activities associated with the city’s permit tracking system; calculates fees and prepares permits for issuance.  This position requires considerable knowledge, ability and skill in the principles and practices of excellent customer service as practiced in both the private and public sectors. This position serves under the direction of the Community Development Director, and  will assist the Director with administrative tasks as needed.



  • Exercises supervision over assigned staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Essential duties and responsibilities include, but are not limited to:

  • Assists the Community Development Director in the establishment of work objectives, daily scheduling of work and the handling of personnel issues.
  • Assists the Community Development Director in developing strategic plans relating to the division’s goals, personnel allocation, budget and operation.
  • May assist the Community Development Director with administrative tasks including bill processing; scheduling; and composing a variety of correspondence, memos, reports and other materials, and proofreads materials to assure accuracy and completeness.
  • Provides staff backup for permit intake; assists applicants in filling out applications for all land use and building permits.
  • Advises members of the general public, property owners, architects, engineers, developers, and others regarding City planning and development policies, procedures, and standards. Communicate and explain requirements of building, zoning and related codes and ordinances.
  • Supports a positive work environment, keeps others informed of work issues and programs by maintaining quality communications, displays initiative to resolve problems and maintains a work environment supporting fair and equal treatment of employees; helps prepare and conduct oral and written employee performance evaluations; recognizes superior job performance.
  • Assists in interviewing and hiring employees; trains, plans, assists, directs, and evaluates work in progress and upon completion; performs corrective action; recommends promotion and disciplinary actions; addresses complaints; resolves problems; approves/schedules sick leave and vacation time; and recommends terminations as appropriate.
  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and works cooperatively to provide quality seamless customer service.
  • Reviews applications for completeness, records and coordinates review process and monitors status of permits.  .
  • Monitors financial securities including maintaining accurate computer spreadsheets, notifying project managers of upcoming expiring securities and coordinating acceptance and release of securities with customers and project managers.
  • Responsible for issuing permits and land use decisions when review process is completed including acceptance timestamping, logging, and filing.
  • Assists monitoring the progress of each land use related permit through the review process; provides interested parties with permit information as needed or requested.
  • Oversees preparation and submittal of legal notices for publication and distribution relating to land use activities.
  • Assists in preparing information for land use hearings.
  • Oversees maintenance of all land use and building related permit files, including archiving and destruction according to applicable retention schedules.
  • Oversees permit information, preparing reports for distribution as necessary; sends information to the Snohomish County Assessor monthly.
  • Calculates land use related application fees, valuations, construction permit renewals, and assessments; maintains records and prepares reports or notifications as required.
  • Verifies contractor’s license for current licensing by the State of Washington.
  • Maintains account records of fee payment transactions and updates monthly; provides summary report for distribution to the Director and Finance Department.
  • Arranges and participates in pre-development meetings between various city staff and property owners, construction developers, contractors, etc.
  • Prepares written information material for the public.
  • Regular, predictable and reliable attendance during scheduled hours.


  • Serves as backup clerk to Planning Commission and Park Board.   Duties include compiling and distributing agendas and other meeting materials, attend evening meetings, record meetings and compile official meeting minutes for approval and coordinate meeting times and location.
  • Performs other duties as directed.


Please see the class specifications for position specific physical requirements and typical working conditions. The physical demands described here and the attached form are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is frequently required to use hands to manipulate, handle, and feel; speak; listen; hear; sit for extended periods of time; type on a keyboard; talk on the telephone; stand and walk; occasionally lift and/or move up to 20 pounds, and reach with hands and arms; seldom required to climb, stoop, kneel, and crouch. Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.

Work is usually performed in an indoor office environment, subject to occasionally driving to offsite locations. The noise level in the work environment is usually moderate.

Evening or variable hours to attend meetings is required.


Education, Training and Experience Guidelines
Education:     High School Diploma or GED is required; two-year or Associate’s degree desired.

Experience:    Five years of progressive administrative support experience, preferably working with building permit documents and processes.

Or:                   Any combination of education and experience, which provides the applicant with the desired skills, knowledge and ability required to perform the job may be substituted for these qualifications.

Knowledge of:

  • Overall operation and purpose of the Planning and Community Development Department including what resources each employee provides the public.
  • State adoption of the International Building Codes.
  • General land use development and zoning regulations.
  • Building code administration and permitting process.
  • City’s purpose, functions and procedures; applicable procedures and practices; and applicable standards dictated by regulatory agencies.
  • Effective oral and written communication principles and practices.
  • Detailed record-keeping techniques.

Skilled in:

  • Modern office practices, procedures and equipment including personal computers and Microsoft office including Outlook, Word, PowerPoint and Excel, and web-based management systems.
  • Proper use of telephone etiquette and techniques and ability to assist in answering diverse inquiries.
  • Demonstrating effective interpersonal skills using tact, patience and courtesy.
  • Maintaining a variety of complex filing systems, records and computerized record keeping systems.

Ability to:

  • Read and interpret construction plans and determine compliance with various codes.
  • Perform a broad range of supervisory responsibilities over others, including addressing disciplinary problems.
  • Create and implement strategic long-term plans for operational success.
  • Communicate effectively, verbally and in writing to the public and the Director regarding project and department activities.
  • Lead large projects from inception to completion with close attention to details.
  • Independently draft nearly final correspondence and update incomplete meeting notes to final form.
  • Perform detailed work with a high degree of accuracy.
  • Establish and maintain positive working relationships at various levels.
  • Work effectively with diverse groups and individuals including developers, contractors, public agencies, appointed officials and the public.
  • Maintain a customer service orientation, be courteous and diplomatic in the exchange of information and present a positive image of the city in a variety of circumstances.
  • Maintain confidentiality and communicate with tact and diplomacy.


  • Permit Technician Certificate is required.
  • Member of Washington State Association of Permit Technicians or ability to gain membership within 30 days of hire.
  • Notary Public license required or ability to obtain within (1) one year of hire.
  • Completion of position-relevant background check.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application: 

  • An attached resume outlining (in reverse chronological order) your experience to date.
  • An attached cover letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

The City of Lake Stevens is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran’s status, disability, or any other basis prohibited by federal, state or local law.

There are no limitations to who's a best fit to serve this community. If we contact you for an interview and you need specific accommodations, please let us know.  We're happy to make the arrangements. We’ll need to know ten (10) days in advance to make sure we get you situated, so Human Resources at (425) 622-9400.  You're also welcome to mail your request to City of Lake Stevens Human Resources, P.O. Box 257, Lake Stevens, WA 98258; or email to

1812 Main Street, Lake Stevens Full-time
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