Human Resources Technician

at (City of Lake Stevens)
Back to all jobs


Do you have a passion for public service? Do you enjoy working in a fast pace and rewarding environment assisting other employees? Are you a champion of change and strive for continuous improvement? Are you a role model for others in professionalism, integrity, inclusion and respect? If you answered "yes" to these questions, then you're the candidate the City of Lake Stevens is looking for!

About City of Lake Stevens
Lake Stevens is a vibrant and growing community - the second fastest-growing city in Snohomish County - with a population of nearly 39,000, which makes us the 5th largest city in the county.

Lake Stevens is generally a residential community with access to numerous commercial, retail and recreational opportunities. Of course, the crown jewel of the community is the lake itself, which boasts some of the greatest water recreational opportunities in the county. Lake Stevens is also uniquely situated, being close to the lake, ocean, and Cascade mountains, to take advantage of many outdoor activities. The Lake Stevens Schools are excellent and, coupled with a city priority of parks and increased walkability, makes Lake Stevens an ideal place to raise a family.

The City of Lake Stevens operates under the mayor-council system. The city’s motto, “One Community Around the Lake”, embodies our quality of life, top-ranked school district, and the City Council’s commitment to providing excellent services and amenities for its residents.

Why City of Lake Stevens?

  • Work-Life Balance – We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
  • Flexible Work Schedules – The city offers a variety of work schedules to include potential hybrid/remote work dependent on meeting business necessities and supervisor approval.
  • Plan For Your Future – The City of Lake Stevens offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to our Benefits page for more information.

Under the general direction of the Human Resources Director, this position performs a variety of technical and administrative support to the Human Resources Department.  A critical function of this position is the ability to handle sensitive and delicate internal and public relations situations with a high degree of customer service and confidentiality.

The work is characterized by technical and administrative support duties in the following areas: benefits administration; leave of absences in compliance with state and federal laws and regulations; recruitment, selection and onboarding processes;  participation in labor negotiations and assistance with contract administration; maintenance of the city’s classification and compensation system; performance management system; risk management program; and conducting research across the human resources spectrum.

Work is performed under limited supervision.  Supervisor sets the overall objectives and resources available.   Incumbent and supervisor work together to develop the deadlines, projects, and work to be completed.   Incumbent is responsible for the work, plans and carries out the assignment, resolves most conflicts that arise, coordinates work with others, and interprets policies on own initiative in terms of established objectives.  Incumbent keeps supervisor informed of progress, potentially controversial matters, or far reaching implications.  Work is reviewed in terms of feasibility, compatibility with other work, or effectiveness of results.


Essential duties and responsibilities may include, but are not limited to, the following: 

  • Maintains, updates, and destroys human resources filing systems including, but not limited to, personnel, medical, legal, recruitment, training, risk management, and various electronic systems; destroys records in accordance to applicable law and retention schedules.
  • Performs employee recruitment and selection process activities, including creation of job announcements, sourcing, advertisements, interview questions, selection tests, supplemental application materials, and rating forms; maintains website to assure accurate information is available to prospective candidates and the public; actively sources candidates; trains oral interview panels, communicates with applicants; administers and proctors examinations at designated locations; updates data and generate reports, records, forms, and other data to keep recruitment on schedule; and ensures legal compliance in all hiring practices.
  • Prepares new hire paperwork and conducts orientations and exit interviews in compliance with benefit contracts and state and/or federal laws.
  • Creates and destroys employee identification cards; maintains and tracks employee identification system; updates photo identification across systems as necessary.
  • Maintains and updates the human resources website, SharePoint, online platforms, and other human resources systems.
  • Creates human resources forms to maintain compliance with City policies; processes and maintains electronic and hard copy forms.
  • Supports payroll coordination of benefits and personnel actions, processes, and procedures; assists with the city’s open enrollment process.
  • Maintains records and prepares summaries of required employee training and certifications; notifies managers and employees of upcoming training or certification requirements.
  • Provides data input for personnel actions in applicable human resources systems; distributes personnel actions to necessary departments.
  • Independently handles routine inquiries from employees and the public; prepares and processes human resources paperwork and correspondence.
  • Processes and responds to requests for information, public disclosure requests and employment verifications.
  • Collects, compiles, and analyzes data; prepares a variety of statistical, budgetary and narrative graphs and reports as required.
  • Assists in processing various family, medical and other protected leave types; answers general employee inquiries, maintains documentation, tracks usage and drafts correspondence.
  • Prepares and maintains information boards to include safety, wellness and employment boards in compliance with applicable laws and regulations; prepares and posts OSHA reports.
  • Provides administrative support in labor negotiations; conducts research and salary studies as necessary.
  • Coordinates human resources related meetings and trainings.
  • Orders and maintains office supplies and inventory for human resources.
  • Serves as human resources liaison for assigned employee committees.
  • Maintains regular and reliable attendance.


  • Performs other duties as assigned.

The physical demands described in the job description and below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to use hands to finger, handle, or feel; talk; and hear. The incumbent frequently is required to sit for extended periods of time and type on a keyboard for extended periods of time. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
Work is performed in a typical office environment subject to working outside of normal working hours to meet critical timelines or to provide support in department emergency response events.  While performing the duties of this position, the incumbent is subject to multiple interruptions by telephones and walk-ins by employees and citizens; may be exposed to individuals who are irate or hostile.  The noise level in the work environment is usually moderate.

Typical business office machinery and equipment include, but not limited to, personal computer including database program, spreadsheet and word processing software, printer, telephone, scanning equipment, fax machine, copy machine, calculator and projector.

Evening or variable hours to attend meetings may be required.


Education, Training and Experience Guidelines

EDUCATION:  Associate’s degree in human resources, business administration, labor relations, organizational development, sociology or related field; and

EXPERIENCE:  Two (2) years increasingly responsible experience in human resources or business environment, preferably in the public sector; advanced skills in word processing, spreadsheet and database management software required;

OR:  Any combination of education and experience, which provides the applicant with the desired skills, knowledge and ability required to perform the job, may be substituted for these qualifications.  Examples include:

Knowledge of:

  • Human resources programs, terminology, and practices.
  • Lean Management System or Six Sigma principles.
  • Principles and procedures of human resources programs.
  • Municipal government policies, procedures, and, structure; and applicable local, state, and federal laws, codes, regulations, and ordinances.
  • Current literature, trends, and developments in the field of human resources management and organizational development.
  • Software evaluation and implementation as it applies to area of responsibility.
  • Principles, policies, and procedures of development and maintenance of citywide personnel records.

Skilled in:

  • Effective, professional and positive interactions with difficult individuals.
  • Interpersonal behavior, using tact, patience and courtesy.
  • Embracing change and providing positive solutions regarding change management.
  • Utilizing social media, websites, applications, personal computer software programs and other relevant software affecting assigned work.
  • Proper use of telephone etiquette and techniques and ability to assist in answering diverse inquiries.
  • Being organized, detail orientated and efficient with daily work.
  • Understanding and following oral and written directions.
  • Maintaining a variety of complex filing systems, records, and reports.

Ability to:

  • Be a good role model, exhibit leadership and good decision-making.
  • Contribute to a positive work environment and advise strategies to enhance staff morale and City workplace culture.
  • Participate as a contributing member of a service-oriented team.
  • Maintain human resources database software management systems.
  • Maintain sustained attention to detail and accuracy and to work under the pressure of rigid deadlines.
  • Apply lean or six sigma principles to continuously improve processes, procedures and implement change management.
  • Apply common sense in solving problems, including those where limited standardization exists.
  • Maintain sustained attention to detail and accuracy and to work under the pressure of rigid deadlines.
  • Communicate detailed information clearly and concisely.
  • Work independently with little direction.
  • Establish and maintain effective working relationships using tact, patience and courtesy with co-workers, elected officials, other agency staff, vendors, and the general public.
  • Communicate effectively, orally and in writing, including the ability to listen effectively and to explain complex issues and applicable legal requirements, policies, and procedures to internal and external customers.
  • Respond quickly and professionally to inquiries and issues.
  • Compose, proofread, and edit correspondence, reports, contracts, etc.
  • Add, subtract, multiply, divide; compute fractions, ratios, percentages, proportions; draw and interpret graphs and charts; and apply these concepts to practical situations.
  • Speak effectively and present information before groups of employees, managers, or officials.
  • Maintain confidentiality of sensitive information.


  • Valid driver’s license and a driving record which meets the city’s requirements. Must be able to obtain State of Washington driver’s license within 30 days of hire.
  • Completion of position-relevant background check.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application: 

  • An attached resume outlining (in reverse chronological order) your experience to date.
  • An attached cover letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

The City of Lake Stevens is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran’s status, disability, or any other basis prohibited by federal, state or local law.

There are no limitations to who's a best fit to serve this community. If we contact you for an interview and you need specific accommodations, please let us know.  We're happy to make the arrangements. We’ll need to know ten (10) days in advance to make sure we get you situated, so call Human Resources at (425) 622-9400 or email   You're also welcome to mail your request to City of Lake Stevens Human Resources, P.O. Box 257, Lake Stevens, WA 98258.



http://www.lakestevenswa.govP.O. Box 257
Lake Stevens, WA 98258
425-622-9420 Position #2021-00018

1812 Main Street, Lake Stevens Full-time
Snohomish County Only This job is either located or can be performed in Snohomish County
Yearly Salary $65,000 - $74,999
Estimated Start Date 2022/01/01
Outside listing? I want applicants to apply for this job elsewhere (my website, Monster, Indeed, etc.)
Apply here:
Only registered members can apply for jobs.