Fleet Manager

at (Smokey Point Distributing)
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Job Title                     Fleet Manager

FLSA:                         Full-Time | Salary | Exempt

Department:              Operations

Supervisor:                Operations Manager & Director of Operations


Position Summary: The Fleet Manager has an assigned fleet of drivers to manage daily and reports to the Operations Manager and Director of Operations.


Essential Functions: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed in this position, only a representative summary of the primary duties and responsibilities.

Duties and Responsibilities (other duties may be assigned):

  • Ensures continuous accurate and timely flow of information to and from Planners, Drivers and Customer Service and Sales personnel with the ultimate goal of maximum utilization, service levels and driver retention.
  • Communicate all appropriate information to load planners to minimize dwell time and maximize optimal load assignment.
  • Communicate load information details to drivers.
  • Field all incoming calls to your desk/cell phone making every effort to keep missed calls under 15%.
  • Regularly update driver PTA to aid load planners with optimal utilization of both driver and equipment.
  • Verify that driver’s hours of service are current and accurate.
  • Continual review of mobile communications messages for prompt responses.
  • Continual review of driver ETA in an effort to maintain a 98% on time service level.
  • Regular review of the TMS to verify accurate trailer assignments.
  • Pro-actively communicate with Sales/Customer Service personnel when service levels are in jeopardy of failing.
  • Ensure pick-up and delivery appointments are met to support customer requirements.
  • Maintain accurate and current records of driver requested time off (driver events/RDO).
  • Promote proper use of mobile communications automated workflow to guarantee data integrity.
  • Ensure drivers are in possession of Over-Dimensional permits when required.
  • Monitor and analyze operational systems to maximize efficiency and profitability.
  • Provide support and interpretation to Drivers regarding payroll information, and company policy requirements.
  • Supervise, coach and motivate Drivers as needed.
  • Communicate with Shop/Maintenance personnel regarding scheduling maintenance needs.



  • High School Diploma or equivalent desired.
  • Minimum 3 or more years of operations and/or planning experience in the trucking industry.
  • 1 – 2-year experience with TMS, preferably McLeod.


  • Demonstrated experience with accumulating data and metrics and using information to affect decisions that maintain customer service levels and increase driver retention/satisfaction.
  • Demonstrated success in developing and implementing strategic initiatives.
  • Ability to work independently, utilize strong judgement on assigned tasks, and accept direction.
  • Utilize strong judgement in all situations.
  • Strong organizational skills and demonstrates attention to detail.
  • Strong leadership, communication and teamwork skills.
  • Excellent interpersonal skills and ability to interact effectively with a range of personnel.
  • Demonstrated excellent verbal and written communication skills.
  • Strong proficiency with Microsoft Office (Word, Excel, and Outlook)
  • Strong business acumen consistent with SPD mission statement and culture.
  • Ability to handle stress in a high paced environment, stay organized, focused, even-tempered and congenial when faced with multiple deadlines.
  • Maintain a presentable appearance.

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit, stand and walk, and have the ability to work for prolonged periods at a computer. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 30 pounds, and occasionally up to 50 pounds.

Smokey Point Distributing, Inc. is an equal opportunity employer and strongly supports diversity in the workplace. We believe that diverse ideas, opinions and perspectives will build a strong foundation for success. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at SPD will be based on merit, qualifications, and abilities. SPD does not discriminate in employment opportunities or practices, or tolerate discriminate or harassment on the basis of race, color, creed, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

19201 63rd Ave NE, Arlington Full-time
Snohomish County Only This job is either located or can be performed in Snohomish County
Estimated Start Date 2021/04/27
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